CRISIS HOTLINES
– 988 –
– this new three digit nationwide phone number –
– staffed by trained crisis counselors –
is just a call or text away during a mental health, substance use or suicide crisis.
National crisis numbers:
- 911 for medical emergencies
- 988 for mental health, substance use or suicide crisis
- National Suicide Prevention Lifeline (800) 273-8255
- Samaritans Hotline (877) 870-4673 – call/text for 24/7 support
- National Crisis Text Line – Text HOME to 741741 to connect with a Crisis Counselor
- The Trevor project 1-866-488-7386 – provides 24/7 crisis support services to LGBTQ young people. Text, chat, or call anytime to reach a trained counselor. Free and confidential.
Community Crisis Supports:
- Lahey Health Behavioral Services – (978) 744-1585 or (866) 523-1216 – For Salem, Peabody, Beverly, and the North Shore area
- Saugus and surrounding towns psychiatric Triage at Salem – (978) 354-4550
- Boston Medical Center Emergency Services Team (B.E.S.T .) – (800) 981-4357 – For the Boston area
- Riverside Community Care – (BOO) 529-5077 – and surrounding area
- Aspire Health Alliance (formerly South Shore Mental Health (SSMH) – (800) 5284890 – For the South Shore area
- National Alliance on Mental Illness (NAM’) Helpline – (800) 950-6264 or Text NAMI to 741741
Warm Lines:
Please see WARMLINE.ORG for a directory of warmlines within Massachusetts and around the country. Many warmlines take out of state calls. Often, the hours are in the afternoon/evening but there are some that are 24 hour.
Peer run listening line…any mental health topic…no need to be in crisis but you can call in a crisis.
- The Peer Warm Line – Metro Boston Recovery Learning Community (MERLC) (877) 733-7563 Available 7 days a week. 4pm -7:45pm
- Baycove Peer Support Warmline (857) 378-4997 – Monday – Friday from 10am – 4pm
- Edinburg Peer Warmline (617) 875-0748 – Available 7 days a week.
Substance Use Support Numbers:
- National Drug Helpline (844) 289-0879 – 24/7 access
- SAMHSA’s National Helpline – (800) 662-HELP (4357) – 24/7 access
- Alcoholics Anonymous (AA) Hotline – (617) 426-9444 – Monday-Friday 9-9; Sat/Sun/Holidays: 12pm-9pm
- Narcotics Anonymous (NA) Hotline – (866) 624-3578 – Leave a message and they will call back.
Gambling Resources:
Problem gambling can lead to Suicidal Ideation and/or Suicide Plans. Here are some helpful numbers:
Massachusetts Council on Compulsive Gambling
- masscompulsivegambling.org
- 1-800-426-1234 (MA only) ; 617-426-4554
- www.masscompulsivegambling.org
- HelpLine: 1-800-426-1234
Gamblers Anonymous
- All New England States – 888-830-2271
- www.newenglandga.com
Gam-Anon
- 718-352-1671
- www.gamanon.org